IVR, WhatsApp, scheduling, queues, and reminders stay inside one coordinated workflow for independent clinics.
Explore the core product modules that run booking, scheduling, queue management, communication, payments, and clinic ownership.
IVR, WhatsApp, and branded mobile apps — all feeding into the same scheduling engine. Walk-ins merge in real time.
Dedicated IVR number in English and regional language, with four flow types (single-doctor, multi-doctor, preferred scheduling, future-day booking). Prefer to keep your existing clinic number? Forward it to Schedula — patients keep calling what they know.
Patients book, inquire, and receive updates over WhatsApp. If you already use WhatsApp Business on your mobile, Coexistence keeps Schedula on the same number — your regular WhatsApp app and Schedula work together without disruption.
Branded mobile apps for patients to browse slots, book, view live queue position, and manage visit history. Branded to your clinic identity — no marketplace noise.
Patients can reach your staff on the same number when they need human help. Automated flows cover routine booking; staff step in for exceptions.
Define consulting hours, token limits, and scheduling style per session. Set weekly patterns or override for specific dates.
Wave scheduling absorbs walk-ins in managed batches. Stream scheduling assigns fixed time slots. Choose per session based on specialty.
Mark leave, shift session times, or reduce capacity. Booked patients are notified automatically over WhatsApp and SMS.
Walk-ins, IVR bookings, and WhatsApp bookings merge into one queue in real time. Staff see a single patient list.
Staff mark no-shows or late arrivals. The queue reorders automatically and the next patient is advanced.
Patients see their queue position and estimated wait time before leaving home.
Booking confirmations, appointment reminders, and cancellation notices go out over WhatsApp and SMS without staff involvement.
Send follow-up reminders, address changes, long-leave notices, and health tips to patient groups via bulk WhatsApp and SMS.
Patients ask about clinic location, consulting hours, and availability through voice and WhatsApp without calling staff.
Patients pay for teleconsultations through G-Pay or Cashfree payment links sent over WhatsApp. Payment status is visible on the doctor dashboard.
A dedicated consulting phone number. Receive patient calls on your personal mobile without revealing your number.
Patients interact only with your clinic. No competitor listings, no shared directories, no patient leakage to other doctors.
Block marketing and spam calls from your appointment channel. Keep the line clear for real patients.
Synthetic demo clinics across four specialties. All data is fictional, but the operational flows reflect how Schedula actually works.